The hotel's decoration is absolutely charming, with its Cape Cod style and olde worlde feel. The timber floors and French doors let in plenty of sunlight, creating a warm and inviting atmosphere. The white wicker chairs are perfect for enjoying the beautiful views. As a senior woman, I appreciated the accessibility of the general areas, with easy access to the 24-hour front desk and express check-in/check-out facilities.

I would have asked for better accessibility for senior people, such as handrails in the bathrooms and hallways. The children working there could have been more attentive to the specific needs of senior guests.

Right on the cliff looking into the open sea, for whale watching, although I was not fortunate to sight one. The immediate access to the footpath along the cliff was a real treat. The two rooms suite was large and family oriented. Wilmarie who was manning the reception desk on our arrival deserves a mention. She was friendly, smiling, very helpful to all our request, a real professional.

Stunning views and friendly staff that were so helpful 🌅. the building itself was beautiful and conveniently located near the cliff path. And our room? It had a perfect view overlooking the bay.

Awesome location / view, direct access to cliff path, walking distance from restaurants and activities, very friendly and helpful owner, big comfortable room with very nice bathroom, delicious breakfast.

overall it was a good stay. handy base for a weekend in hermanus.

Fantastic hotel with amazing views from the rooms! On arrival, we were greeted with coffee and tea. The room was big, had an amazing balcony, and free sherry which was a nice touch! The hotel arranged taxis for us and dinner reservations. The breakfast was brilliant and the location was a great base to explore the city.

The customer service was non-existent. The afternoon tea was not replenished when we arrived, leaving us hungry.

The view from our suite (room 8) was brilliant. Nice room with good bed, really nice balcony overlooking the bay with sun right in the face in the morning, proper breakfast (half buffet, half a-la-carte). For us it was a suitable place to relax.

Tv in the room outdated, was not impressed by that. Nowadays you need a flat screen in a 5 star place. Unfortunately it is impossible to order something with the staff. No wine/beer/snacks at the pool except for what you bring yourself.

Marvellous view, very pleasant ambience, stylish furniture, etc…

ocean eleven guesthouse was a delightful surprise during our stay in hermanus. the staff, from the welcoming gentleman at reception to the friendly breakfast servers, were incredibly helpful and made us feel right at home. the luxurious rooms, delicious breakfast, and stunning views surpassed our expectations. highly recommend!

spotty wifi connection

The position overlooking the bay and being very close to town for restaurants was perfect. Very friendly & personal service. Very good value for money - from accommodation costs to laundry and minibar costs.

The view The room Location Friendly and helpful staff

I got great value for my money at this guesthouse. The room was spacious and had a large private terrace with beautiful views. The location was perfect, within walking distance of many restaurants. The staff were friendly and helpful throughout my stay.

nice hotel, nice staff, will definetly recommend to friends

The wonderful view of the ocean on the doorstep.

clean and spacious rooms - incredible views of the bay where we saw whales - great location only a short walk to restaurants and shops - friendly and helpful staff - delicious breakfast - turndown service with a special congratulations gift

Would be happy to recommend